Wednesday, February 13, 2008

How to Recycle Old Computer Parts

Each company I have worked for has had the same problem with inventory, what to do with old electronic equipment when you no longer need it. I have been allowed to take home many old computers and parts, but there is usually still a surplus even after the scavengers have picked away at the piles. So what is an overcrowded tech to do with all the leftovers?

I was recently contacted by an organization that will take just about anything, and try to refurbish it for schools. Refurbish? Recycle? That sounds great, but I was guessing that it would take a lot of work or lots of telephone calls or be a hassle somehow, right? No! This company is easy to use, easy to contact, and a pleasure to work with. We even got a note about a month after our first donation telling us where our old parts had gone and what they were doing now.

If you are in the Chicago area you too can use
PCS for Schools. If not, check out their website for other locations and companies like them in other cities.

Tuesday, February 12, 2008

Blackberry Outage - AGAIN

It seems yesterday was another tough day for RIM, and a tough day for those of us who support these horrible little devices as well. As many of you must know by now, yesterday at roughly 3:30 pm most Blackberry customers were without service for several hours.

Now, I don't know about you, but this meant many calls from upset customers for me. And as a tech, there is nothing more frustrating than not being able to help folks who rely on you. This is the second time in about 10 months when I have been scrambling for answers to the question "why did my Blackberry stop delivering e-mail?"

I was already thinking of encouraging our users off the Blackberry, now I expect I will be a bit more animated about it. There are too many other devices out there now that do a much better job, have more features, and are just cooler technology. The iPhone comes to mind, but there are plenty of other gadgets out there that are better than the Blackberry, and seem to have less problems at this point.

For a really good review of some of the top
Smartphones check this site out.